Frequently Asked Questions
What does my Three Knots order include?
Each Three Knots piece is sold unstitched and untailored, allowing you to tailor it according to your preferred fit and style. Please refer to the individual product description for details of what is included with each design.
Do you offer tailoring?
No. All our mukhawar pieces are currently sold unstitched and untailored.
How do I choose my size?
As our pieces are unstitched, standard clothing sizes do not apply. Please refer to our Size Guide for the fabric measurements provided with each piece.
Do you deliver across the UAE?
Yes. We offer door-to-door delivery across the UAE.
Do you offer international delivery?
At the moment, we deliver within the UAE only.
How long will it take to receive my order?
At Three Knots, every order is thoughtfully prepared and packaged with care to ensure it reaches you beautifully presented. Delivery typically takes 1–3 business days following order confirmation, depending on your location.
Please note that delivery times may vary for remote areas and during peak periods.
What payment methods do you accept?
At Three Knots, we offer a range of convenient and secure payment options for a seamless shopping experience. We accept all major credit cards and Apple Pay through our website. Bank transfers can also be arranged by contacting us directly via WhatsApp.
Can I return or exchange my order?
All Three Knots purchases are final sale. We do not offer returns, exchanges or refunds.
We kindly recommend reviewing the product details, measurements and your order carefully before completing your purchase.
What if I receive an incorrect or damaged item?
If you receive an incorrect item or notice a defect upon delivery, please contact us via WhatsApp or email as soon as possible and provide your order details and clear photos of the item so our team can assist you.
How should I care for my mukhawar?
Each Three Knots piece is thoughtfully crafted with intricate embroidery and fine detailing.
To maintain its quality and finish, we recommend professional dry cleaning or a gentle hand wash using cold water and mild detergent. To preserve the fabric, color, and embroidery, avoid machine washing, soaking, or direct application of heat to embroidered areas as this may affect the threads and delicate workmanship.
Allow your piece to air dry naturally and handle it with care to keep its colors, texture, and beautiful detailing looking their best over time.
Will the colors look exactly the same as they do online?
We aim to represent every design and color as accurately as possible. However, slight variations may occur due to lighting, photography and individual screen settings.
How can I contact Three Knots?
For order enquiries or assistance, you can contact us through:
WhatsApp: [Your WhatsApp Number]
Email: info@threeknots.ae
Our team will be happy to assist you.